Maybe the item you ordered is very popular and it is restocked. You may order a back order item to reserve your favourite color and size, but it will be not shipped to you until it is in stock. The expected shipping date will be mention when you add an item to cart.
We are confident that there will be no customs fees. However, we are not responsible for customs fees or import duties. If any such costs are required, it is the buyers' responsibility to pay the balance.
Manic Sales processes payments using the Shopify Payments payment gateway. Shopify Payments is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously. All payments are verified by Shopify Payments to prevent fraud.
Absolutely. We offer a 30 day refund time from the date you receive your parcel. Read our Refund Policy page for more info. If you are unhappy with your order, we encourage you to email us directly on our website, so that we may resolve your issue with the product.